Privacy policy

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Privacy Policy

Last updated: September 14, 2026

Soopra (“Soopra,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at soopra.com (the “Site”) or otherwise interact with us — for example, by submitting a contact form or subscribing to our newsletter.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Soopra is a custom software development, automation, data, and AI company headquartered in Bucharest, Romania. For the purposes of applicable data protection law (including the EU General Data Protection Regulation, “GDPR”), Soopra is the data controller of the personal data described in this policy.

Contact details:

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Contact form submissions: business email address, first and last name, phone number, company name, and the content of your message when you tell us about a project or ask a question.
  • Newsletter subscriptions: your email address, when you opt in to receive updates from us.

2.2 Information Collected Automatically

When you browse the Site, certain information may be collected automatically through cookies and similar technologies, such as:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent on pages, and referring/exit pages
  • Date and time of your visit

2.3 Spam Prevention

Our forms include anti-spam measures (such as honeypot fields) that help us detect automated submissions. These do not collect personal data from human visitors beyond what is described above.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form and discuss potential projects
  • Send newsletter updates and marketing communications to subscribers who have opted in
  • Operate, maintain, and improve the Site and its content
  • Understand how visitors use the Site (analytics)
  • Detect, prevent, and address spam, fraud, or technical issues
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Where the GDPR applies, we rely on the following legal bases to process your personal data:

  • Consent — for newsletter sign-ups and non-essential cookies
  • Legitimate interest — for responding to contact form inquiries, operating and securing the Site, and basic analytics
  • Contractual necessity — where processing is required to take steps at your request prior to entering into a contract (e.g., discussing a potential project)
  • Legal obligation — where we must retain or disclose information to comply with the law

You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies and Similar Technologies

The Site may use cookies and similar tracking technologies to operate correctly, remember your preferences, and understand visitor behavior. You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

6. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service providers who help us operate the Site, host our infrastructure, send newsletters, or provide analytics, under contractual obligations to protect your data
  • Professional advisors (e.g., legal, accounting) where necessary
  • Authorities where required by law, regulation, or legal process
  • Successors in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards

We do not share your personal data with third parties for their own independent marketing purposes without your consent.

7. International Data Transfers

Soopra is based in Romania, within the European Union. If any of our service providers are located outside the European Economic Area (EEA), we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your personal data in accordance with applicable law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including:

  • Contact form submissions: for the duration needed to respond to your inquiry and, where a business relationship develops, for the duration of that relationship plus any period required by law
  • Newsletter subscriptions: until you unsubscribe or request deletion

9. Your Rights

If you are located in the EEA, UK, or another jurisdiction with similar data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent at any time (e.g., unsubscribe from our newsletter)
  • Lodge a complaint with your local data protection authority (in Romania, the National Supervisory Authority for Personal Data Processing — ANSPDCP)

To exercise any of these rights, contact us at contact@soopra.com.

10. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Site is intended for business audiences and is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Soopra
Bucharest, Romania
Email: contact@soopra.com